Contact Us
LAST UPDATED 2 AUGUST 2026
A real person reads every email. There is no ticket system and no chatbot.
Operated byPrepDMAT
Email[email protected]
How quickly we reply
Lost access after payingSame business day. Include your order ID if you have it.
Refund requestDecision within 2 business days. See the refund policy.
A question you think is wrongWithin 2 business days, with a proper answer. If you are right we fix it and say so publicly on the updates page.
Anything elseWithin 2 business days.
What we cannot help with
We are an independent preparation resource, not connected to APS India or g.a.s.t. We cannot register you for the dMAT, change your test centre or date, retrieve your official score, or influence any admission or APS decision. For any of those, contact the examination body directly — we keep the current official links on the updates page.
Data and privacy requests
To access, correct or delete your personal data, email [email protected] from the address on your account. We respond within 30 days, usually much sooner. See the Privacy Policy.